Frequently Asked Questions:
Q: Is Distance Education (Virtual Classes) for me ?
A: Why would it not be ? Skepticism towards virtual classes is not unusual mainly because most of us have attended in-person classes since childhood. Technology has drastically changed this and allowed us to deliver the same as in-person classes however via Internet. Most of our students were very satisfied with their new experience. Many have said they will not sit in a brick-and-mortar classroom again. You may want to give it a try. It is risk-free and you will be impressed by the results. However, at STA, we respect your choice and all courses are offered in-person and virtually.
Q: What equipment is necessary for Instructor-Led Virtual Classes (ILO) ?
A: Basically all you need is a PC or Mac, a headset and high-speed internet connection (recommended).Click here for details about ILO.
Q: What equipment is necessary for Coached-Self Paced Classes (CSPT) ?
A: Basically all you need is a PC or Mac and internet connection.Click here for details about CSPT.
Q: How does the registration process work ?
A: Registering for a course at STA is simple:
Q: What payment methods are available at STA
A: You can pay your course using the following methods:
Q: I can't find the training course I am looking for. How can I get some help ?
A: Check the list of training courses and schedules below (note that you can filter by course type, e.g: All Courses or Microsoft Training). If you still can't find your course of choice try a) typing a course-related keyword in the Search area at the top of the page; or b) You may also want to contact us directly: toll free 1.888.896.7856; or send us an email providing details of what type of training you are looking for; or click here to chat live with us
Q: What are the class delivery modes offered by Software Training Academy ?
A: STA offers the following delivery modes:
Q: How does Instructor-Led Virtual Classes (ILOT) work ?
A: Instructor-Led Virtual Classes (ILOT) are training classes delivered via Web with a Live Trainer during all the time, as though they were in-person classes. More and more students have opted for this convenient and cost-effective learning mode. Click here for details about ILOT. Read More
Q: What time do Intructor-Led Virtual classes start and end ?
A: Instructor-Led Virtual Classes start at 10am and end at 5pm ET (US) for students in North America or in your timezone* if outside North America.
*We strive to offer classes as close as possible to your timezone
Q: Where is Software Training Academy located ?
A: Our headquarters are located in the US and Canada:
United States:
93 S Jackson St. #32515
Seattle, WA
98104-2818
Canada:
One Yonge Street - Suite 1801
Toronto, ON - Canada
M5E 1W7
Toll free# 1.888.896.7856.
Fax# (416) 369.0515
A: Why would it not be ? Skepticism towards virtual classes is not unusual mainly because most of us have attended in-person classes since childhood. Technology has drastically changed this and allowed us to deliver the same as in-person classes however via Internet. Most of our students were very satisfied with their new experience. Many have said they will not sit in a brick-and-mortar classroom again. You may want to give it a try. It is risk-free and you will be impressed by the results. However, at STA, we respect your choice and all courses are offered in-person and virtually.
Q: What equipment is necessary for Instructor-Led Virtual Classes (ILO) ?
A: Basically all you need is a PC or Mac, a headset and high-speed internet connection (recommended).Click here for details about ILO.
Q: What equipment is necessary for Coached-Self Paced Classes (CSPT) ?
A: Basically all you need is a PC or Mac and internet connection.Click here for details about CSPT.
Q: How does the registration process work ?
A: Registering for a course at STA is simple:
- Click on the tab Courses
- Choose the course of choice
- Follow the instructions on the Payment Options page.
Q: What payment methods are available at STA
A: You can pay your course using the following methods:
- Direct Deposit
- Wire Transfer
- Cheque or Money Order
- Credit Card (VISA, MasterCard, AMEX)
- Secure Payment via Paypal
Q: I can't find the training course I am looking for. How can I get some help ?
A: Check the list of training courses and schedules below (note that you can filter by course type, e.g: All Courses or Microsoft Training). If you still can't find your course of choice try a) typing a course-related keyword in the Search area at the top of the page; or b) You may also want to contact us directly: toll free 1.888.896.7856; or send us an email providing details of what type of training you are looking for; or click here to chat live with us
Q: What are the class delivery modes offered by Software Training Academy ?
A: STA offers the following delivery modes:
Q: How does Instructor-Led Virtual Classes (ILOT) work ?
A: Instructor-Led Virtual Classes (ILOT) are training classes delivered via Web with a Live Trainer during all the time, as though they were in-person classes. More and more students have opted for this convenient and cost-effective learning mode. Click here for details about ILOT. Read More
Q: What time do Intructor-Led Virtual classes start and end ?
A: Instructor-Led Virtual Classes start at 10am and end at 5pm ET (US) for students in North America or in your timezone* if outside North America.
*We strive to offer classes as close as possible to your timezone
Q: Where is Software Training Academy located ?
A: Our headquarters are located in the US and Canada:
United States:
93 S Jackson St. #32515
Seattle, WA
98104-2818
Canada:
One Yonge Street - Suite 1801
Toronto, ON - Canada
M5E 1W7
Toll free# 1.888.896.7856.
Fax# (416) 369.0515
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